Privacy Policy
PRIVACY POLICY
Last Modified: May 10th, 2023
Introduction
Chemiclear Testing LLC (the “Company,” “we” or “us”) respects your privacy and is committed to protecting it through compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit our website trupatch.com (the “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect:
- On the Website.
- In email, text and other electronic messages between you and the Website.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by the Company or any third party (including our affiliates and subsidiaries).
- Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Website. By accessing or using the Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 18
The Website is not intended for children under 18 years of age. No one under age 18 may provide any information to the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the Website or through any of its features, make any purchases through the Website or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn that we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at contact@trupatch.com.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of the Website, including information:
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By which you may be personally identified, such as name, postal address, email address, telephone number or any other identifier by which you may be contacted online or offline (“personal information”).
- That is about you but individually does not identify you.
- About your internet connection, the equipment you use to access the Website, and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses and information collected through cookies and other tracking technologies.
- From third parties, for example, our business partners.
Information You Provide to Us
The information we collect on or through the Website may include:
- Information that you provide by filling in forms on the Website. We may also ask you for information when you report a problem with the Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Details of transactions you carry out through the Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
- Details of your visits to the Website, including traffic data, location data and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve the Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize the Website according to your individual interests.
- Recognize you when you return to the Website.
The technologies we use for this automatic data collection may include:
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Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Website.
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Web Beacons. Pages of the Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
For further clarity, we only collect information that you choose to submit to us or authorize us or others to obtain. You may choose not to submit information to us, or to permit us or others to obtain it. If you choose not to do so, however, we may not be able to provide the corresponding items or services to you.
The information that we collect from you does not qualify as “protected health information” or “PHI” as defined by the Health Insurance Portability and Accountability Act of 1996, as amended from time to time (“HIPAA”), because the personal information is (i) willingly disclosed by you or by someone authorized by you to provide the information for non-healthcare purposes; (ii) not used or disclosed by us or the Website for purposes of healthcare treatment by a healthcare provider or health plan, thus not qualifying as a use or disclosure by a “covered entity” under HIPAA; and (iii) not used by us for or on behalf of a covered entity for purposes of your healthcare or treatment services, thus not qualifying as a use or disclosure as a “business associate” under HIPAA.
Moreover, we remove all identifying information disclosed for goods or services purchased through the Website through use of random alphanumeric identifiers specific to you, but unidentifiable by us or any vendor with which we may contract. You cannot access or obtain information or testing results from goods or services purchased on the Website without the assigned alphanumeric identifiers, and we cannot identify you from the assigned alphanumeric identifiers because we do not maintain identifying information that corresponds to the anonymous, assigned alphanumeric identifiers automatically generated from your purchase of goods or services through the Website.
Notwithstanding the fact that HIPAA does not apply to the Website, we protect your information pursuant to this privacy policy and related data security safeguards to protect information you provide from inappropriate access or use. To the maximum extent possible, we will use anonymous or de-identified information that cannot be used to identify you or any individual. De-identified information that does not identify, or cannot be reasonably used to identify, an individual does not qualify as PHI.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present the Website and its contents to you.
- To provide you with information, products or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to the Website or any products or services we offer or provide though it.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us at contact@trupatch.com.
We will not use your information, including personal information, for purposes related to results from any direct access testing goods or services purchased through the Website. All information resulting from your purchase of goods or services through the Website is anonymous and not intended for any legal, healthcare or medical treatment purpose.
Disclosure of Your Information
We may disclose aggregated information about our users, including aggregated information that does not identify you or any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about the Website users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law or legal process, including to respond to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property or safety of the Company, our customers or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
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Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.
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Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote products or services, you can opt-out by sending us an email stating your request to contact@trupatch.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, product service experience or other transactions.
Accessing and Correcting Your Information
You may send us an email at contact@trupatch.com to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. To exercise any of these rights, please contact us at contact@trupatch.com.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Any payment transactions will be encrypted.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password or unique identifier for access to certain parts of the Website, you are responsible for keeping this password or unique identifier confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting the Website and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: contact@trupatch.com.